Pricing Feedback
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I have often thought that WordPress.com should put in another plan between the Premium and Business plan. Something with an in between price tag, and something offering more storage with the ability to use plugins. That would have been a great option for your now 50GB limit. That is where your Pro plan should be stationed in the pricing table. It would have given people who actually need this WooCommerce you keep preaching about, the ability to utilize it without spending the fortune that the Business plan requires for purchasing, and then they would have the Business plan option if they needed even more storage. Then your customers who only need the option for a custom domain, the removal of ads, and the lower storage limits at 6GB and 13GB would have those options that have worked so well for us for a long time. Your company is not showing good smarts. My recommendation is to bring back the plans as they were, and put your Pro plan between the Premium and Business plan with a price tag of $10 per month ($120 per year), and I’ll bet you start seeing lots of sales with that, and happy customers. Also what is holding you back from allowing customers to use plugins on all of your paid plans over the years? You claim to have to best hosting service and that you want your customers to enjoy the best experience. We’ll you’ve got people paying you money just so you can rip them off from utilizing all the features WordPress has, and for what? What would it hurt to allow people the use of plugins so that they can get the full experience. Just base your cost on the storage limit and stop playing games with people.
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Also it should be pointed out that one of your biggest competitors, blogger.com has no storage limits and is free without ads. They may not offer as many templates or features, but they are still a great alternative, and some of their templates are actually nice for a basic blog. Also it’s not difficult to connect a custom domain to a blogger blog. There’s actually 3 ways to do it. You can purchase a .com for just $12 a year through Google Domains, and then connect it to a free blogger blog. If you are a just a hobbyist blogger, this seems like a great alternative to your $180 option just to get a custom domain with no ads. And this is just one example of cheaper alternatives to your new plan structure. There are plenty of other options that may require a little more work to set up available to bloggers if they shop around, but I promise you, people are going to start shopping. They might also lose connection with your WordPress “Community”, but let’s be real… your WordPress “Community” is 90% spammers that you still refuse to do nothing about. What really is wordpress.com thinking?
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I need a new website with a custom domain to promote my new newsletter I recently started, but do I look like I’m going to pay $180 just so that I can make a few blog posts a month to promote it? I hope I don’t, because I’m not. Your $48 per year Personal plan would have been perfect for that.
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Thanks, folks. Knowing what features you need and what you’ve expected is helpful. We’ll be here listening.
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I renewed my Business Plan a couple of weeks before this announcement. I’ve now told WordPress to switch me to the Pro plan, saving me $120.
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Knowing what features you need and what you’ve expected is helpful. We’ll be here listening
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We need upgrades to be made available urgently, especially storage upgrades, ad removal and domain mapping.
Also, presenting the “free plan” in a more positive light helps a lot. For example, in addition to focusing on what it has that is different from the “pro plan”, it would be interesting to show what it has in common, such as unlimited posts and pages.
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I renewed my Business Plan a couple of weeks before this announcement. I’ve now told WordPress to switch me to the Pro plan, saving me $120.
Good for you, but don’t forget you get way less storage space also. That might work for you and your particular use case, but for others, this statement adds no value to their own situations who have no need to pay $180 for a custom domain and ad removal.
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Thanks, folks. Knowing what features you need and what you’ve expected is helpful. We’ll be here listening.
All of your staff have had awhile to listen, including your upper management and even the big Matt. So what’s the game plan to correct your Pro plan mistake?
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Any updates on the India pricing? As of now, the pro plan is more expensive than the business plan was before the price change. It’s approximately the same price as the e-commerce plan, which is ridiculously expensive. It would be much cheaper to move to self-hosted wordpress if the Pro pricing for India doesn’t change. Though I’m hoping that retaining a legacy plan also means retaining the legacy pricing?
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What happens to us who currently have a Personal or Premium plan when the time comes up for auto-renewal? Are we going to keep that plan, or are you going to switch us over to this more expensive plan, and do we need to be making alternative arrangements to move our websites to other hosting to avoid it? Why are these things not being addressed sufficiently?
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From your blog post: https://wordpress.com/blog/2022/04/05/introducing-wordpress-pro-one-plan-infinite-possibilities/
Support WordPress.com Free plan users around the world, whatever their circumstances. This is more important than ever in 2022.
Your blog post essentially states that with this new plan, we are paying for the free bloggers to have access to blogging on your platform. You shouldn’t continue showing ads on free blogs if that’s the case, and take that white bar off the pages at the top of free blogs that takes up so much space.
Sponsor the work of 90+ dedicated developers working on the free, open source WordPress project as part of the Five for the Future initiative. That helps to ensure that WordPress will always be free, open, hackable, and hostable by anyone.
Why would we want you to make sure our blogs can be hacked? Aren’t you supposed to be doing the opposite?
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I was planning to upgrade to Premium plan when my blog gets enough views, but now I see that there is no Premium plan any more, and just that stupid PRO plan.
Sorry, but that is just too expensive for me. Looks like I will never be buying anything from WordPress.
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I’ve been a hobbyist WordPress user since 2011 – writing a personal private blog. No earnings, no views, strictly private.
This week I was unable able to post new content, apparently because of new storage limitations and these plan changes. I understand WordPress is a business and seeks to make money off hobbyist users, but I feel like I’m being forced pay the steep price of $240 CAD a year to keep my beloved journal active.
Perhaps you could offer discount codes for your loyal 10+ year free account users? I’ve been a massive WordPress fan but this situation sucks.
I echo all the thoughts of the previous respondents here – for a hobby blog that earns zero dollars the pro plan is ridiculously expensive. I hope an alternative pricing plan is offered.
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I left a review here about the new prices, but it was simply erased! Nothing offensive, just napsial that I used to pay $48, and now I will have to pay $180. Which of these is not true?
We’re a community initiative and would love to invite partners to build sites like ours on WordPress.com, but now it’s expensive for a small non-commercial site. The price increase is almost 4 times. It’s a lot.
I will look for other hosting platforms.
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Maybe it doesn’t really concern me, as I’m a small lifestyle and hobbyist blogger with a free plan and low traffic, but I still want to share my annoyance with the management of WordPress. I’m apparently not the only one who is a victim of this, as I read the various comments under this post, but I just keep getting the same spam comments under my articles again and again, and it annoys me! I spend my time blocking different “users” and deleting their comments talking about CBD, smoking weed, or whatever – it’s frankly annoying. And apparently you don’t do anything about it – but I’m going to ask you anyway : can you please fix this issue ? Because this is unbearable.
Secondly, why did you drastically lower the media storage limit ? It is so ridiculous and shameful! And why is it that when we delete images to lower our already VERY LIMITED storage, the images are ALSO deleted from our blog posts ??????? I made the mistake of doing this a week ago and thought it was the end – luckily I was able to fix it, but it’s still very stupid! You’re penalizing us in every way, it has finally become impossible to have any control over our blogs – even when we don’t get any money from it (as I do)!
And the worst thing is that you haven’t told ANYONE about your changes! It’s a shame and it’s disgusting!
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You shouldn’t continue showing ads on free blogs if that’s the case, and take that white bar off the pages at the top of free blogs that takes up so much space.
I SECOND THIS ! This is so true !
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dailyarizona –
Thanks for sharing! Let’s start on that first issue with regards to the spam-like comments. When you say that you’re removing them, are you marking those as spam, or deleting them? Marking them as spam teaches the automatic spam detection to perform smarter over time, and it will help eliminate those unwanted distractions.
If you could open up a new forum post for this issue we can investigate it more thoroughly with out hi jacking everyone’s notifications who are subscribed to this thread. I’d be glad to help you get those rogue commenters sorted, because they’re a nuisance. Important details to include in that post would be the usernames of the commenters and a link to the post. In the tag section, in the right hand side bar, add
modlookwhich will put the thread in our staff queue. -
To Staff:
One area of concern I have about the proposed change is the storage limit.
Specifically, it’s unclear to me if an existing free blog that’s over the new limit (but was under the old limit) will see any overage in their digital content be deleted from the Library (and existing posts).
I ask because this would be a HUGE change and it amounts to threatening existing free blogs, especially ones that have been active for many years.
Specifically, if that is the plan, it gives users of free blogs the option to either lose content or make a large financial commitment and move to Pro.
I understand WP isn’t bound to the “do no harm” philosophy (neither is anyone else), but if that’s the case — that users would see their digital content deleted unless they upgrade to the Pro plan with larger storage — then we’re crossing into the realm of blackmail.
Not to mention, it’s a bait-and-switch that many users will find . . . well, I call it slimy (slimier than Google reneging on their “do no harm” philosophy).
If someone could clarify the matter, it would be much appreciated.
And, to pre-empt the answer that “additional storage could be bought”, would that be “additional” to their current levels or additional to the new much lower limit? Because, you know, that could also be construed as bait-and-switch.
Thank you, ejd
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Hi there, @disperser; to clarify, the new storage limits only affect new sites; they do not affect existing sites. This is in the FAQ back at the beginning of the thread: https://wordpress.com/forums/topic/pricing-feedback/
Also, any site that does hit the limit simply loses the ability to upload more media. We will not delete existing uploaded media: https://wordpress.com/support/space-upgrade/#frequently-asked-questions
You can increase the storage space on your free site by purchasing a Pro plan, which will bring the total storage up to 50 GB: https://wordpress.com/support/space-upgrade/
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