Pricing Irregularities
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Hello, when researching upgrade plans I keep seeing that for a personal plan the cost is $5 a month billed yearly. However when I sign into my account to upgrade it shows the cost as $15 a month, billed yearly. What is the cause of this discrepancy ?
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Hi there,
Is it possible to take some screen shots of this discrepancy and upload it to your media library for me to see. We were working through some bugs on the pricing page over the last few days, but it wasn’t related to a pricing irregularity.
However, let me know about this and I will report it. Wasn’t able to replicate the issue on my end.
Thanks!
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Hi again,
I think I see what is going on. So, the pricing for the personal plan is $5 per month USD. But, your currency is in BRL, so it is R$15 per month there. I take it for some reason you were picking up the wrong currency before logging into your account. Are you in Brazil? If you are not, I can change the currency to USD for you.
Let me know. Thanks!
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