Primary domain
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I registered a domain via WordPress a few weeks ago and I’m trying to use it as my site’s primary domain. For doing this, it seems that I need a paid plan. Is this true? I have another site, opened some years ago, on a free plan and with a registered domain, and there’s no issue on using my domain as primary.
Any help would be much appreciated.
The site I need help with is [visible only to staff] (email visible only to moderators and staff).
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Hi,
The short answer is you will need the Domain Mapping upgrade to do that and Domain Mapping is included in all WordPress.com paid plans. There was a time when Domain Mapping was available individually. But that has not been the case for a number of years now (except for renewals by customers who purchased it when it was available).
https://wordpress.com/pricing/
Once you have purchased a plan, here is a support document that will explain how to set up Domain Mapping with your domain:
https://wordpress.com/support/domains/map-existing-domain/
Take a look at those links and let us know if anything is unclear or you have any further questions.
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Ok, thank you very much. Everything is a bit clearer now :)
Regarding the plans, I see that they include a domain, but I’ve just purchased one (on WordPress). Is there a way of refunding, in case a purchase a paid plan?
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We have absolutely no history of domains, purchases, transactions, or billing activity of any kind under the account you’re currently logged into.
What is the domain name you purchased?
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Totally true. My fault I didn’t give enough details. Sorry about that. We are two people working on the site. The domain is juantorresblog.com and it was purchased under my colleague’s account.
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Hi there,
The free domain in the plan only applies to domains registered as part of the plan. If you already have a domain and then buy a plan you do not receive a discount for the domain you already have, but you will still have the free domain credit available in the plan to use for another domain.
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