Primary domain name is incorrect

  • Unknown's avatar
    bikerbill2014 · Member ·

    The primary domain name was established as 2pedaladventurer.com. According to the payment site, the domain is 2 pedaladventures.com. Notice the last letter ‘r’ and ‘s’ change the site. 99% of my blog is on 2pedaladventurer.com, which I would like renew. However, your software says I’m on 2pedaladeventures. How am I assured payment is for the correct site? Payment deadline is next week. Thanks for your help.

  • Unknown's avatar
    helper-heroponriki · Member ·

    We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

    You do have the website 2pedaladventures.wordpress.com under this account, but there are no paid upgrades under this account.

    If you have 2pedaladventurer.com purchased, perhaps you purchased it under a different WordPress.com account?

    You can check any correspondence we have sent you regarding the domain renewal – the email address we sent that to would be the email address you would need to use to log into your account. You can check the email address tied to your account here: https://wordpress.com/me/account

    I hope that helps! Let us know if you have any questions.

  • Unknown's avatar
    bikerbill2014 · Member ·

    I’m desperate for your help in making 2pedaladventurer.com as my only blog page. This account was established in 2014 and has all my bicycle trip posts. That is the address I wish to renew.
    Currently, signing on takes me to 2pedaladventures.com, which is not used.
    Thank you for any help you can provide this easily confused novice.

  • Unknown's avatar
    themagicrobot · Member ·

    You reach the other site by logging in to your other account
    https://wordpress.com/forums/users/bikerbill3/
    https://wordpress.com/support/account-recovery/

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