PRIMARY JETPACK CONNECTION (URGENT)

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  cnckalsom · Member · Mar 3, 2023 at 2:04 am

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  I want to update the domain but I could not access to the dashboard or wp-admin due to jetpack. Please help

  I don’t have a site linked to this WordPress.com account

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Mar 3, 2023 at 8:01 pm

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  Hi there,
  
  I am seeing the 405 connection error on debug:
  
  https://jptools.wordpress.com/debug/?url=http://www.kalsom-movement.org
  
  You may receive this error due to Jetpack being outdated (currently on v. 9.2.2) or a plugin conflict error. If you are unable to access your site to disable your plugins via wp-admin, the best bet is to access them via FTP with the assistance of your hosting provider.
  
  It appears you are hosted with Go Daddy, so I would definitely touch base with them and see if they can assist you in regaining access to your site:

  https://www.godaddy.com/help/contact-godaddy-customer-support-20320
  
  Once you regain access to your site, I recommend updating Jetpack to the most recent version (currently 11.8.4) and testing for any plugin conflicts that may have caused the error. Hope this helps.