printful integration failing

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  salesnobility · Member · Jan 18, 2024 at 5:07 pm

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  Hi –

  I have downloaded the printful plug-in and connected my printful store to my WooCommerce store on WordPress.

  In WordPress, the status report for the printful-woocommerce integration shows everything as being green.

  When I try to add a product from my printful store into my WooCommerce / WordPress I’m getting this error message: ‘Error: Invalid response from your WooCommerce store. Please make sure your site is working and no plugins are blocking WooCommerce API access’

  Please advise. I checked with printful and they said there are no issues on their side and to check with WordPress.

  Best,

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  helper-heroponriki · Member · Jan 23, 2024 at 6:55 pm

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  Hello!

  Thank you for reaching out!

  Let’s clarify the different versions of “WordPress” to avoid any confusion:

  1. The free, open-source WordPress software that powers your website.
  2. WordPress.org, the open-source project where you can obtain the software for free to use on your chosen hosting provider.
  3. WordPress.com, a managed hosting provider of the WordPress software, which is the platform you are currently contacting.

  As your site is not hosted with us, our assistance is limited, but I’m here to guide you in the right direction.

  For the issue you’re facing with API communication, I recommend reaching out to your hosting provider for assistance. Since they host your site’s files, they are best equipped to help you find and fix the problem.

  If you encounter further challenges, please contact WooCommerce Support. You can create a ticket at WooCommerce Support if you have any paid WooCommerce products, or WordPress.org support for WooCommerce if you do not.

  I hope this information is helpful! If you have more questions, feel free to ask.