Printing Blog

cristinabentley · Member · Jul 8, 2019 at 8:59 pm
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Hello, I just received the following feedback. Can someone please help guide me on how to fix this? ‘I really enjoy the EI blogs, but I have a slight issue with them. When I try to print them out to save or share them, the page header often writes over the first sentence or so of the blog. The problem seems unfixable on my end except by cutting and pasting. I think it’s a matter of changing the HTML code for the print option on your end. I have seen the problem before in online publications and subsequent versions of their websites fixed it.’ Here is our website: https://energyathaas.wordpress.com/

The blog I need help with is energyathaas.wordpress.com.

The blog I need help with is: (visible only to logged in users)
supernovia · Staff · Jul 9, 2019 at 12:44 am
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@cristinabentley can you confirm where they saw that? Was it on a particular article? I did some print-previews here and am so far unable to duplicate the issue.
cristinabentley · Member · Jul 9, 2019 at 3:40 pm
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Hi there, they said that it’s every blog article that we have that this happens. I just tried too and there are some parts that get covered up when you try to print or save as pdf. Is there anywhere where I can show a screenshot for you? Thanks!
staff-doublebassd · Staff · Jul 9, 2019 at 4:47 pm
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Hi there,

Yes, you can upload the screenshot to your media library and we’d be able to retrieve and view it from there.

Thanks!
cristinabentley · Member · Jul 9, 2019 at 5:15 pm
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Hi there, thanks. I just uploaded a picture in the media library, you will see the blog titled ‘Are Demand…’. I pointed with a red arrow to where the header overlaps onto the text. Thanks!
staff-blorbo · Staff · Jul 9, 2019 at 7:00 pm
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Very strange, I am definitely not seeing the problem as described in that screenshot.

First, please make sure that your browser is up to date: https://browsehappy.com/

If it is not, please try updating your browser or switching to a different browser.

If it is, please do these two things:

1. Try clearing your browser’s cache and cookies.

2. Try with all browser extensions or add-ons temporarily disabled.

Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.
cristinabentley · Member · Jul 9, 2019 at 7:52 pm
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Hi there, I cleared these and using the latest browser. Still having this issue.
cristinabentley · Member · Jul 9, 2019 at 7:53 pm
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Actually, I just tried explorer and it works ok! Thanks!
staff-blorbo · Staff · Jul 9, 2019 at 9:31 pm
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What browser were you using with the problem?
cristinabentley · Member · Jul 9, 2019 at 9:33 pm
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Google Chrome. The person who reported the problem would still like to know how this can be fixed in Chrome since it’s a popular browser. Any other ideas of why this could be happening?
staff-blorbo · Staff · Jul 9, 2019 at 10:17 pm
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Ok, I saw the same issue under Chrome 75.0.3770.100.

This appears to be specific to Chrome (I’m not seeing it under Firefox and Safari, and you didn’t see it under Explorer), so I’m not sure if there is a fix except to wait for Chrome to fix whatever is doing that in their rendering engine.

One alternative though is to just remove that bar entirely via this in Additional CSS:
```
.single-nav {
    display: none;
}
```
The bar itself, on other browsers, only serves to pin the site and post titles to the top as you scroll, which in my opinion is (at least under Chrome) far more annoying than it is useful. If it were me, I’d just hide it with that CSS snippet.

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