printing posts

  • Unknown's avatar

    Since last night none of my recipe posts will print – comes up with a message – problem with webpage

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I cannot print any of my posts, using the symbol or the right icon with a print and/or print review. It comes up blank and then a message “problem with webpage” then eventually goes back to the post but does not print it.

  • Unknown's avatar

    I can print items from my email, internet, other blogs but not my own blog! What is wrong???

  • Unknown's avatar

    Hi there!

    I’m sorry you’re having trouble with the print option. I’m currently able to print your items as shown here:

    Screen Shot 2014 04 15 at 1 06 42 PM

    Can you try another browser and see if the problem is reproducible?

  • Unknown's avatar

    Best Buy/Geek Squad cleaned up my computer and checked it for any problems. Printing still would not work and the Geek Squad came out Monday morning and fixed it. He switched me from Internet Explorer to Chrome and did some other things. Everything is working fine now…

  • Unknown's avatar

    Great! Well, I’m glad it’s working correctly now. Please let me know if you run into any additional trouble!

  • Unknown's avatar

    Well, I first mentioned it on April 10th and you are now getting back with me on April 15th. I needed to take care of this problem and you guys are a little slow in responding to problems. I might have saved a lot of money. But, my computer is working good now after it spent two days at Best Buy and then a visit by the Geek Squad. For what I pay I would think the service would be better, not perfect, just better.

  • Unknown's avatar

    I apologize for the delay! We’re always working on improving our response times and helping users as fast as possible. For future note, please avoid posting follow-up notes in the same thread. For example, your original post was on 4/10/14. However, you posted a follow-up note on 4/13/14. When that happens, your post gets bumped down to the bottom of the list delaying response times. Just a note for future requests!

  • Unknown's avatar

    I posted a follow up because noone had responded in 3 days or even acknowledged me. What should I think? So, if I would not have posted a follow up when do you think I would have heard from you? 4 days instead of 5 – who are we kidding?

  • Unknown's avatar

    We answer user questions in the order they were received. I really do apologize for the long wait! I was just pointing out that we will answer your original post as soon as possible. Follow-up messages are not required and may delay the time it takes to receive a response as it bumps your inquiry farther down the support queue.

  • Unknown's avatar

    Thanks – I realize you guys are busy but having to wait that long for a response… It was strange that only my wordpress account would not print any more as everything else did. Oh well it works now with Google Chrome instead of Internet Explorer. So, I am happy and thanks again :)

  • Unknown's avatar

    I understand, and I’m glad everything is working correctly now!

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