PRIVACY ERROR

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  jacob2828 · Member · Mar 1, 2022 at 7:34 pm

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  Hello, this is my first time creating a website, and I cannot log into my wordpress site admin. When I log in, in says my wordpress site cannot be accessed and that Jetpack cannot connect to my site. When I search my site it says my connection isn’t private, and that hackers might be trying to steal my info. Please help, like I said I’m learning and I’m new to this. My website is wesaleshop.com.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-sheva · Staff · Mar 1, 2022 at 8:34 pm

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  Hi @jacob2828,

  I’m afraid that we can’t help directly because your wesaleshop.com site is not with WordPress.com managed hosting. As such, we don’t have the ability to take a closer look at your site.

  Instead, your host uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.

  The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact HostGator for further support.

  I hope that points you in the right direction.