Privacy error

  • Unknown's avatar

    I lost access to my website trying to make it secure. In settings-general i changed the address from “http” to “https.” I was unable to access/view my website or change the address back in settings. I tried to disconnect my website from Jetpack which I had just downloaded as a plugin before thinking somehow this would solve the issue and my website is now fully disconnected from WordPress… help lol.

    Self-declared URL: https://diamondedgetiling.com/
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    Taking a look now, I can see that the site diamondedgetiling.com is a self-hosted site over at GoDaddy.

    Here on the WordPress.com forums, we’re able to provide support for sites hosted at WordPress.com. In this case, I’d recommend reaching out to GoDaddy about this directly – they should be able to advise on reconnecting Jetpack (which should help get your site back up and running), along with making sure your domain’s security certificate is properly generated.

    You can reach them right here: https://godaddy.com/help/contact-us

    Hope that helps – if you have any other questions, please don’t hesitate to ask!

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