Privacy Error / Site not appearing

  • Unknown's avatar
    piearc · Member ·

    Can you please tell me how to resolve the ‘privacy error’? No one can access the site. What do I need to do? What do you need to do? The error appears when you visit http://www.piearc.com Please help.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    amiteshg93 · Member ·

    Hi there,

    There seems to be a problem with the renewal of the site.
    I have tagged it for staff assistance.

    Thanks! :)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    The domain piearc.com is not registered here at WordPress.com, but it looks like you set that domain’s nameservers to point here.

    Without a paid plan, you would not be able to point that domain to your WordPress.com site and instead you’ll see the message currently showing:

    Something unexpected happened while accessing this website. It looks like it doesn’t have an active domain connection upgrade to link the requested domain name to the WordPress.com site.

    If this is your domain name and it has recently stopped working, it’s possible that your plan or domain may have expired. Please log in to your WordPress.com account and review the status of your plan and domain.

    Once you set up a plan and indicate you want to use a domain you already own, your site will show up at that domain.

    I hope that clarifies things!

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