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Forums / Privacy error when trying to access my blog

Privacy error when trying to access my blog

  • Unknown's avatar
    lailamadan · Member · Jul 17, 2023 at 9:41 am
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    Hello,

    I am getting a privacy error in my phone and laptob when I try to access domain. I searched problem and it says that I need to install plugin to solve it. I don’t understand why I would need to upgrade to business for people to access my website? what was the point of paying for personal plan then?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member · Jul 17, 2023 at 10:37 am
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    There is no security problem with your site https://beyond-gluten.com/. So clear your browser cache and cookies and visit your site again.

  • Unknown's avatar
    fstat · Staff · Jul 17, 2023 at 11:40 am
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    Hi there,

    I’ve taken the time to check your site from our end, and I can confirm that everything is in order. Your site’s SSL certificate is correctly installed, which is essential for secure and private communication with your site.

    Now, the error you are encountering could be due to some old or cached data in your browsers. It would be helpful if you could try to clear your browser’s cache on both your phone and laptop. Here’s how to do that: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

    I hope this helps. If you continue to experience problems after trying these steps, please don’t hesitate to get back in touch.

  • The topic ‘Privacy error when trying to access my blog’ is closed to new replies.

Tags

  • account
  • payment
  • wpcomhelp
  • wpcompersonal

About this topic

  • In: Support
  • 3 participants
  • 2 replies
  • Last activity 3 years
  • Latest reply from lailamadan

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