Privacy Setting Change to Domain

  • Unknown's avatar
    dianabrueggman · Member ·

    I have a WordPress account that my domain framesphotography.net is registered through. I want to transfer the domain to a new hosting company. In order to do so, I need to turn of the privacy setting within my domain. However, when I login to my account, and try to do anything, I get this message

    ‘Warning: One or more transactions linked to this site were refunded due to a contested charge. This may have happened because of a chargeback by the credit card holder or a PayPal investigation. Each contested charge carries a fine. To resolve the issue and re-enable posting, please pay for the chargeback fine.’

    Does this mean in order to make any changes I need to pay the balance which is showing for an annual domain registration, G Suite, privacy, and chargeback? Even though I can login to my wordpress account, with this chargeback fine, does that mean I may not even own my domain name still even though it doesn’t expire until 4/2017?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Duplicate answered at https://en.forums.wordpress.com/topic/privacy-setting-change-to-domain?replies=2#post-2817649 and tagged for Staff. Post there only.

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