Privacy turned off under the Domain Enhancements

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  lathertalk · Member · Feb 1, 2012 at 1:18 pm

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  I need to have the Privacy turned off under the Domain Enhancements. I click on the link “Manage” next to it and it doesn’t do anything. Please help.

  Thanks!
  Blog url: http://lathertalk.wordpress.com/

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  helper-ringostarr · Member · Feb 2, 2012 at 11:56 am

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  First, you’ll need to split your bundles into separate upgrades.
  You can do that under My Subscriptions on the Store page in your dashboard.

  Once you’ve done that, you’ll be able to cancel the private registration.

  Let us know if you need any additional assistance with this.

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  lathertalk · Member · Feb 2, 2012 at 1:02 pm

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  Okay, so I had to Cancel my bundle…no split option available. How long will this take for it to cancel. I have never seen anything so user UNfriendly!

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  lathertalk · Member · Feb 2, 2012 at 1:06 pm

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  After receiving the email to confirm bundle cancellation…I got this lovely message:

  An error occurred while refunding your upgrade. Please contact support

  ?

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  evarlese · Member · Feb 2, 2012 at 9:48 pm

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  Okay, I’ve just canceled the Private Whois upgrade for you. Sorry for any trouble!

  Let us know if we can help out with anything else.