Private access authentication

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  rowzonemyk · Member · Jan 5, 2015 at 5:11 pm

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  I’m having trouble logging into my account. I’m getting prompted to login on a private access authentication screen, but my credentials are not working. Is there a support phone line to contact? I was not the one who started the WP account, but purchased the business that uses the site.

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  staff-ozmodiar · Staff · Jan 7, 2015 at 6:32 am

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  What is the URL of the site you are trying to access?

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  rowzonemyk · Member · Jan 7, 2015 at 7:25 pm

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  http://rowzone.com/manayunk/wp-admin/

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  staff-ozmodiar · Staff · Jan 8, 2015 at 5:11 am

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  I’m sorry to hear that you are having trouble. However, http://rowzone.com/ is a self-hosted WordPress.org blog, which we really can’t help with.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

  WordPress.org has complete documentation and support sites for self-hosted/installed versions of WordPress.org at http://codex.wordpress.org/ and http://wordpress.org/support/

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  rowzonemyk · Member · Jan 9, 2015 at 2:58 pm

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  Thank you for pointing me in the right direction.

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  staff-ozmodiar · Staff · Jan 9, 2015 at 3:37 pm

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  Happy to help. Best of luck getting things straightened out!