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Forums / Private site password

Private site password

  • Unknown's avatar
    randomposter33 · Member · Sep 15, 2018 at 4:07 am
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    I recieved a request for access to my private site in my email account. When I signed in, I requested a login link to the sight and the login link never arrived in my email.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    randomposter33 · Member · Sep 15, 2018 at 4:17 am
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    At private site Freetothepublic.wordpress.com, requested access. Invitation was sent to email associated with freetothepublic account. When I attempted to login, I asked that a link be sent to freetothepublic account. The request arrived, but the login link never arrived.

  • Unknown's avatar
    supernovia · Staff · Sep 15, 2018 at 9:40 pm
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    @randomposter33 I don’t see private sites on your account. Did you mean to log into another one? Would it be under another email address?

    Also I’m note sure what you mean when you said you received a request for access. From us? From another user? If you can send more details that will help.

  • Unknown's avatar
    supernovia · Staff · Sep 15, 2018 at 9:42 pm
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    Okay, I’ve found your other thread and merged them since the other has more details.

    The login email was sent but is bouncing. Can you confirm what address you’re checking?

  • Unknown's avatar
    randomposter33 · Member · Sep 15, 2018 at 10:24 pm
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    The address I’m checking is:

    (email visible only to moderators and staff)

    I received the request at that email, but not the login link or password change link. I’m pretty sure that the Freetothepublic.wordpress.com account was linked to the (email visible only to moderators and staff).

  • Unknown's avatar
    randomposter33 · Member · Sep 15, 2018 at 10:26 pm
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    It says email redacted. We’re you able to see the email address? It’s at [redacted] without the spaces.

  • Unknown's avatar
    fstat · Staff · Sep 16, 2018 at 8:53 am
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    Hi there,

    That email address is not associated with any WordPress.com account, that’s why you can’t receive the password reset link there.

    Please use the username freetothepublic instead of the email address on the password reset form and then check for the reset message in all the email addresses you have access to. Here’s the password reset form:

    https://en.wordpress.com/wp-login.php?action=lostpassword

  • The topic ‘Private site password’ is closed to new replies.

Tags

  • Account Recovery
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 6 replies
  • Last activity 7 years
  • Latest reply from randomposter33

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