Problem

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  neletjakubovits · Member · Apr 27, 2023 at 6:26 pm

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  Hello,

  Such a question, yesterday I registered on your site and bought the domain pilatesbynelet.com, but since I am still a beginner and everything is foreign to me, I accidentally deleted my user and now this domain is also gone. Is there a way to restore my user and get this domain back as well?

  Thanks in advance,

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Apr 28, 2023 at 11:33 am

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  Hi there,

  I checked your account, and you haven’t deleted it. You’ve only canceled your domain. No worries, though. I can definitely help you recover your domain.

  You have two options for recovering your domain pilatesbynelet.com.

  1. Recover the domain only. I can email you a payment form so you can pay for the domain only. Once the payment is processed, your domain will be restored to your account.
  2. Upgrade to one of our plans. If you choose to upgrade to one of our WordPress.com plans, we can restore the domain for you at no additional cost. Plus, you’ll be able to set the domain as your site’s primary address and hide the pilatesbynelet.wordpress.com one.

  If you’re interested in the second option, I can recommend starting with either the Personal or Premium plan.

  The Personal plan is perfect for those who are just starting out and need a cost-effective solution. It includes a custom domain, access to hundreds of free themes, and basic design customization. You’ll also benefit from our email support to help you along the way.

  The Premium plan offers additional features that can help you create a more professional and feature-rich website. You’ll have access to unlimited premium themes, advanced design customization, and the ability to upload videos. Additionally, you’ll receive 13 GB of storage space and the ability to monetize your site through our WordAds program.

  Please let us know which option you’d like to proceed with, and we’ll be more than happy to assist you with the next steps.