Problem accessing my blog
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Hi! in the last weeks I´ve been in troubles accessing my blog: when writing my password a page appears and tell me my blog is not longer available, I go back, rewrite the password and then the page is displayed, I´m sure I write my password correctly both times, but it´s still happening.
Other issue I´m having troubles: not all the suscribed mails to my blog recieve new publications notification.
Thanks for your helpThe blog I need help with is: (visible only to logged in users)
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Hello there,
(1) How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers.(2) Are you using the http:// login or the https:// log-in ?
http://en.support.wordpress.com/https/(3) And exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/
As far as your subscribers not receiving emails of your new posts goes they can change their activity notification preferences on the Settings -> Discussion page. See also > What if the emails aren’t getting through?
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Thanks for your answer. I´ve tried in three different computers, all of them had Google chrome last version as browser. I use the http://login
Thanks, again -
Would you be kind enough to help us help you but doing some troubleshooting please?
These are the troubleshooting steps we take whenever any issues like this arise:
clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
using the browser with all extensions or add-ons disabled
updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/
confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/
resetting your router and modem and rebooting your computer
then logging in using the secure https:// log-in see http://en.support.wordpress.com/https/
trying another browser -
Hi! I checked every topic, and it´s ok. Curiously, I haven´t any problem since I wrote to you, I don´t know if this is a coincidence or if you did something to help me out, anyway thank you for your help.
Best regards -
@javieroquedds
I’m so glad this issue has cleared up for you. Thanks for returning and letting us know it did. Best wishes for happy blogging. -
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Hi, Im using my other wordpress account to write this. I own this other blog “donagatta.com.br/blog” which is hosted here in wordpress, but since I made the upolad to the most recent version of the wordpress page I am unable to log in. There’s this message everytime I try to log in “Fatal error: Call to undefined function _wp_admin_html_begin() in /home/dona/public_html/blog/wp-admin/admin-header.php on line 40” and I dont know what it means or what could I possibly do.
Please help me!
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