Problem adding product to store

• 

  jakhoundi · Member · Jul 1, 2023 at 10:44 am

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  Hello all

  I am trying to add product from aliexpress to my sotre using CJDropshipping. I keep receive this errorŞ

  

  I talked to CJ support they said:

  There can be 3 reasons for this error, * Must check php version and not lower than 7.4 * Any plugin blocks rest apis, for example, plugins with ajax effect (try disable the plugins) * It can be theme-based (try to change the theme)

  but non worked. I also tried to autorize store to CJ using OAuth Plugin but it didnt work too.

  my site looks like this afted adding product with error:

  

  can you please help :(

  The blog I need help with is: (visible only to logged in users)

• 

  staff-totoro · Staff · Jul 3, 2023 at 1:22 am

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  Hi there,

  There can be 3 reasons for this error, * Must check php version and not lower than 7.4 

  I can confirm that your site is using PHP v 8.0. You can check this anytime by following the steps here:

  

  PHP Version Switching

  in WordPress.com Support

  2 min read

  WordPress.com strives to ensure sites have access to the latest compatible versions of PHP. Plugin-enabled sites can switch PHP versions when multiple supported versions are available. You can learn what versions we currently support by visiting the PHP environment guide. How to Switch PHP Versions Visit the Settings → Hosting Configuration section of your site’s dashboard.  In the W

  Any plugin blocks rest apis, for example, plugins with ajax effect (try disable the plugins) * It can be theme-based (try to change the theme)

  but non worked.

  Can you clarify what steps you took here to follow the troubleshooting suggestions from CJDropshipping support staff? You disabled all plugins (aside from WooCommerce and CJDropshipping) and you still had this error? What theme did you switch to when you tried a different theme?

  Thanks for the additional info!

• 

  staff-totoro · Staff · Jul 3, 2023 at 1:29 am

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  Hi again,

  On our end we did see a PHP Critical error (as mentioned in your screenshot) and you may wish to share this with CJDropshipping support staff to see if it offers any clues:

  [01-Jul-2023 10:33:28 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function wc_get_default_product_type_options() in /wordpress/plugins/woocommerce/7.8.1/includes/tracks/events/class-wc-products-tracking.php:242
  Stack trace:
  #0 /wordpress/plugins/woocommerce/7.8.1/includes/tracks/events/class-wc-products-tracking.php(259): WC_Products_Tracking::get_possible_product_type_options_ids()
  #1 /wordpress/plugins/woocommerce/7.8.1/includes/tracks/events/class-wc-products-tracking.php(311): WC_Products_Tracking::get_product_type_options(149)
  #2 /wordpress/core/6.2.2/wp-includes/class-wp-hook.php(308): WC_Products_Tracking->track_product_published(149, Object(WP_Post), false, NULL)
  #3 /wordpress/core/6.2.2/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
  #4 /wordpress/core/6.2.2/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
  #5 /wordpress/core/6.2.2/wp-includes/post.php(5436): do_action('wp_after_insert...', 149, Object(WP_Post), false, NULL)
  #6 /wordpress/core/6.2.2/wp-includes/post.php(4729): wp_after_insert_post(Object(WP_Post), false, NULL)
  #7 /wordpress/plugins/woocommerce/7.8.1/includes/data-stores/class-wc-product-data-store-cpt.php(135): wp_insert_post(Array, true)
  #8 /wordpress/plugins/woocommerce/7.8.1/includes/class-wc-data-store.php(186): WC_Product_Data_Store_CPT->create(Object(WC_Product_Variable))
  #9 /wordpress/plugins/woocommerce/7.8.1/includes/abstracts/abstract-wc-product.php(1431): WC_Data_Store->create(Object(WC_Product_Variable))
  #10 /wordpress/plugins/woocommerce/7.8.1/includes/rest-api/Controllers/Version3/class-wc-rest-crud-controller.php(169): WC_Product->save()
  #11 /wordpress/plugins/woocommerce/7.8.1/includes/rest-api/Controllers/Version3/class-wc-rest-crud-controller.php(191): WC_REST_CRUD_Controller->save_object(Object(WP_REST_Request), true)
  #12 /wordpress/core/6.2.2/wp-includes/rest-api/class-wp-rest-server.php(1181): WC_REST_CRUD_Controller->create_item(Object(WP_REST_Request))
  #13 /wordpress/core/6.2.2/wp-includes/rest-api/class-wp-rest-server.php(1028): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wc/v3/products', Array, NULL)
  #14 /wordpress/core/6.2.2/wp-includes/rest-api/class-wp-rest-server.php(442): WP_REST_Server->dispatch(Object(WP_REST_Request))
  #15 /wordpress/core/6.2.2/wp-includes/rest-api.php(410): WP_REST_Server->serve_request('/wc/v3/products')
  #16 /wordpress/core/6.2.2/wp-includes/class-wp-hook.php(308): rest_api_loaded(Object(WP))
  #17 /wordpress/core/6.2.2/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
  #18 /wordpress/core/6.2.2/wp-includes/plugin.php(565): WP_Hook->do_action(Array)
  #19 /wordpress/core/6.2.2/wp-includes/class-wp.php(399): do_action_ref_array('parse_request', Array)
  #20 /wordpress/core/6.2.2/wp-includes/class-wp.php(780): WP->parse_request('')
  #21 /wordpress/core/6.2.2/wp-includes/functions.php(1334): WP->main('')
  #22 /wordpress/core/6.2.2/wp-blog-header.php(16): wp()
  #23 /wordpress/core/6.2.2/index.php(17): require('/wordpress/core...')
  #24 {main}
    thrown in /wordpress/plugins/woocommerce/7.8.1/includes/tracks/events/class-wc-products-tracking.php on line 242

  Hope that helps. Please let us know if you have any more questions.