Problem BIG PROBLEM

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  ytpartnership · Member · Aug 8, 2017 at 9:50 pm

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  I changed the url and then went to my new url and try to login and it says:

  403 Forbidden

  Request forbidden by administrative rules.

  my website is aircraze.com
  but im replying from here cuz i cant login with the other account

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Aug 9, 2017 at 12:28 pm

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  Hi there,

  aircraze.com is a self-hosted WordPress site, hosted with Bluehost. If you changed the URL in Settings ->General in the dashboard, you’ve only broken your site as that’s not the correct way to change the URL of a self-hosted WordPress site.

  For future reference, you can find the instructions to make that change here:

  https://codex.wordpress.org/Changing_The_Site_URL

  But in this case you will need to contact Bluehost support to help you reconnect your domain to your site.

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  ytpartnership · Member · Aug 9, 2017 at 4:01 pm

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  can you set it back to default cuz my website: http://faheeym.com/wp-admin/

  but i changed it to aircraze.com

  but now it dont work no more

  so i need ur help to fix it i dont get any of these

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  ytpartnership · Member · Aug 9, 2017 at 4:03 pm

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  plz reply fast just plz i need my website back up fast as possible

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  ytpartnership · Member · Aug 9, 2017 at 4:07 pm

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  and by the way i cant even login with that account on wordpress it says
  403 Forbidden

  Request forbidden by administrative rules.

  and brings me to the page http://aircraze.com/wp-login.php?redirect_to=http%3A%2F%2Ffaheeym.com%2Fwp-admin%2Fthemes.php&reauth=1

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  christineoakfield · Member · Aug 9, 2017 at 4:36 pm

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  Hi, @ytpartnership,

  Per kokkieh’s instructions above,

  you will need to contact Bluehost support to help you reconnect your domain to your site.

  https://www.bluehost.com/

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  ytpartnership · Member · Aug 9, 2017 at 5:13 pm

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  it says i need to pay to sign up

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  kokkieh · Staff · Aug 10, 2017 at 9:58 am

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  Your site is not on our servers, so we have no access to it. It looks like your domain is now pointed to a different hosting provider – yesterday when I checked it was pointing at Bluehost. Either way, only your hosting provider can help you with this. We can’t.

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  ytpartnership · Member · Aug 10, 2017 at 1:22 pm

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  bluehost said that its not there’s host they said it was wordpress

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  ytpartnership · Member · Aug 10, 2017 at 1:25 pm

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  but is there a way u can help me cuz when i login it says 403 Forbidden

  Request forbidden by administrative rules.

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  kokkieh · Staff · Aug 10, 2017 at 4:39 pm

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  Your domain, faheeym.com, is registered with directnic.com and at the moment is pointing to SoftwareWorksGroup.

  The domain, aircraze.com, is registered with publicdomainregistry.com and is currently pointing to Above.com

  Neither of those domains have any connection with WordPress.com at all. If you had a WordPress site at either domain it was using the self-hosted WordPress.org software.

  You can find help for that software here:

  https://wordpress.org/support/

  But those forums also won’t be able to help you with connecting your domain to your site, as that is a hosting issue, not a software issue.

  There is nothing that we can do for you here in the WordPress.com forums.