Problem: Can’t install any new theme or plugin

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  jubairulislam18403 · Member · Jun 24, 2022 at 10:38 am

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  Hello.
  I want to make a site with WordPress. But I can’t install any new theme or plugin when I install a theme it shows a message that is ‘An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.’
  Please help me to solve this problem.
  Thanks

  I don’t have a site with WordPress.com yet

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  staff-ozmodiar · Staff · Jun 24, 2022 at 2:20 pm

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  Hi,

  What is the URL of the site you are trying to work on? We’ll be happy to take a look and see if we can help.

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  jubairulislam18403 · Member · Jun 24, 2022 at 2:40 pm

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  http://www.worldwebagency.com
  I can’t install any theme so it is undesigned. Please help me.

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  staff-doublebassd · Staff · Jun 24, 2022 at 5:08 pm

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  Hi there,

  I checked the site and unfortunately, we cannot help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we cannot take a closer look.

  http://www.worldwebagency.com appears to have expired a while ago and is available to be registered again. Do you know where your site was hosted? I would definitely contact them and have them assist you to get this set back up.

  Since your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in the open-source forum are more familiar with these issues and are in the best position to help. I hope this points you in the right direction.

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  jubairulislam18403 · Member · Jun 24, 2022 at 5:22 pm

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  Hello.
  http://www.worldwebagency.com this website details. Please check it and solve its all problem.

  It is hosted by: Input Output Flood LLC

  Organization name: Input Output Flood LLC

  IP address: 148.163.80.131

  AS(autonomous system) number and organization: AS53755 Input Output Flood LLC

  AS name: IOFLOOD

  Reverse DNS of the IP: we.love.servers.at.ioflood.net

  City: Phoenix

  Country: United States
  Thanks

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  staff-doublebassd · Staff · Jun 24, 2022 at 9:07 pm

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  Hi there,

  Since it is a server-related issue, you’ll need to reach out to the site host, which is apparently Input Output Flood LLC. They should be able to assist you with resolving the issue you are having.

  It appears you can reach them here:

  https://ioflood.com/contact.php