Problem causes wordpress studio crushed

• 

  wp540309956 · Member · Dec 12, 2024 at 7:08 am

  • Copy link
  • Add topic to favorites

  Hi, I got a crushing when I log in wordpress account in the studio. I reinstalled the studio but the software doesn’t working. How to fix it?

  

• 

  carmochloe · Member · Dec 12, 2024 at 5:51 pm

  • Copy link

  Could you probably check if one of these reports relate to your crash? I think creating an issue on that GitHub repository is the best way forward so that the developers can take a look at it directly.

• 

  superbnight25b50abbda · Member · Dec 26, 2024 at 12:59 am

  • Copy link

  I just meet the same situation like you. I tried to reinstall it but nothing changed.

  

• 

  antoniosejas · Staff · Jan 2, 2025 at 1:05 pm

  • Copy link

  @wp540309956, @superbnight25b50abbda thanks for reporting it. You can try re-installing and using v1.2.1 until we find and fix the issue.

• 

  antoniosejas · Staff · Jan 2, 2025 at 1:06 pm

  • Copy link

  Related GitHub issue: https://github.com/Automattic/studio/issues/761

• 

  antoniosejas · Staff · Jan 8, 2025 at 2:26 pm

  • Copy link

  The error was fixed on the latest version 1.3.0. @superbnight25b50abbda, @wp540309956 could you try installing the latest version from https://developer.wordpress.com/studio/ and confirm it’s working on your end?
  I also recommend logging out and logging back in to ensure the user ID is correctly saved.