Problem conecting to my Premium account HELP support !

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  prosperjerominus · Member · Dec 16, 2019 at 2:41 pm

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  I need desperately to get into my Help from Premium support for my website http://kinokast.org (wp COM Premium account).

  Where can I find this under my WP Admin ???

  — My help question is that there is a CRITICAL ERROR (when I am uploading and saving new Products from my Woocommerce plugin (this is a new error – went well a long time !)

  Thanks for any help here!

  Jerominus

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  staff-doublebassd · Staff · Dec 16, 2019 at 9:11 pm

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  Hi there,

  kinokast.org is not connected to the WordPress.com account that you are contacting us from. To receive assistance for that site, you will need to log into the correct account – then you will be able to reach us for paid support here:

  http://wordpress.com/help/contact

  Let me know if you have any questions.

  Thanks!