problem connecting blog to Facebook

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  cleantechverdict · Member · Nov 2, 2012 at 5:46 pm

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  I’m having trouble using the “publicize” function for my blog. When I select the button that says “Add new connection to Facebook” the page reloads, and nothing happens. The buttons for the other options (Twitter, LinkedIn, etc.) work just fine, so I think there is a problem with the button or WordPress’s connection to Facebook.

  Can this be fixed/is there some sort of workaround? When I post new material, I want an update to automatically appear on the site’s Facebook page.

  Thanks!
  Blog url: http://cleantechverdict.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 2, 2012 at 8:48 pm

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  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

  1. Try clearing your browser’s cache:

  http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If it’s still happening, let us know which browser (and version of it) you’re using and post any error reports you get.

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  cleantechverdict · Member · Nov 2, 2012 at 10:03 pm

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  Thanks for the tips. I tried all the the suggestions, but it doesn’t seem to be a browser problem. I’m having the same problem with Firefox 16.0.2 and Sarafi 5.1.7. As i mentioned, the publicize function seems to be fine for all other options.
  Are there any other options I can try or is this a problem on WordPress’s end?
  Thanks again.

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  timethief · Member · Nov 2, 2012 at 10:14 pm

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  Hi there,
  1. Try flushing your FB cache but disconnect from FB first http://umairj.com/146/how-to-clear-facebook-shares-cache/
  2. Try the full reconnect procedure again detailed at http://en.support.wordpress.com/publicize/#reconnecting-facebook including step 3 (removing the FB app), which is probably the most important step.