Problem: "hbteicher.wordpress.com doesn’t exist"

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  hbteicher · Member · Apr 28, 2016 at 6:03 am

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  Hi! I used WP-Admin to rename my site from harryteicher.wordpress.com to hbteicher.wordpress.com.

  hbteicher.wordpress.com was working fine last night, but this morning I see the message “harryteicher.wordpress.com doesn’t exist” and “hbteicher.wordpress.com doesn’t exist”.

  Both “harryteicher.wordpress.com” and “hbteicher.wordpress.com” appear in my Dashboard. The updated posts are in (incorrectly) in the old “harryteicher.wordpress.com” while the new menu structure is (correctly) in “hbteicher.wordpress.com”. When I access the posts on the old site, no pictures appear – apparently my pictures are in the new site.

  Thanks in advance!

  Harry

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  hbteicher · Member · Apr 28, 2016 at 6:41 pm

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  Strangely, I appear to be able to call up the mobile version of hbteicher.wordpress.com on my iPhone, but on all of the PCs, Macs etc I have used today, I still get the message “hbteicher.wordpress.com doesn’t exist”

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  staff-doublebassd · Staff · Apr 28, 2016 at 11:57 pm

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  Hey there,
  This is a known issue and I have reported it internally. I’ll let you know in this thread once the issue has been resolved. Sorry for the inconvenience.
  Thanks!

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  staff-doublebassd · Staff · Apr 29, 2016 at 3:32 pm

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  Hi there,

  We were able to fix the issue and you should be able to now see your site. Please check and let me know if you have any other issues.

  Thanks!

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  hbteicher · Member · Apr 29, 2016 at 9:13 pm

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  Great job – thank you!

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  staff-doublebassd · Staff · Apr 29, 2016 at 9:49 pm

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  You’re welcome!