Problem in checkout page

  • Unknown's avatar
    zaynummash · Member ·

    The problem I have is that the payment methods, despite their activation, do not appear on the payment completion page.
    Please note that I have a Dokan addon and a Martfury theme.
    I really hope you will help me and tell me how to solve this problem.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • supernovia · Staff ·

    Hey there @zaynummash, can you clarify which website you’re struggling with, or send a link to the page that gives you that error? I wasn’t able to find a site on your account.

    Also, these forums are for the sites hosted and managed here at WordPress.com, vs. sites using WordPress code with another host. If you’re not sure about your site, send a link, and we can point you in the right direction.

    If it is definitely hosted somewhere else, we’d recommend contacting support for your payments plugin first, then searching and posting in the forums for the free WordPress software if you need more help: https://wordpress.org/support/forums/

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