problem in payment

  • Unknown's avatar
    abeillejardiniere · Member ·

    I have tried to renew my subsription but the system tells me that my professional credit card (Mastercard) is invalid. As I have done a purchase 2 days ago with this same card in Mauritius and given that the validity runs through 10/16 , I do not understand why the system refuses it. I tried twice to make sure that there was no typo.
    I asked to be billed in USD although I live in Belgium. Would that be the reason ? Or should I go thru Paypal and how ? Thanks in advance for your help.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    amightywp · Member ·

    Hi there,

    I just took a look in your account and I don’t see any failed billing attempts. Are you talking about this same account (jardissimo.org), or are you trying to renew a different account? Let me know and I’ll look in to this further for you!

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