Problem inserting media in new post

• 

  enviroart · Member · Sep 5, 2013 at 4:15 pm

  • Copy link
  • Add topic to favorites

  Hi
  I have lately had an issue with inserting media in new posts and can’t seem to get any answers.
  Never had this problem before. The add media button does not work.

  The blog I need help with is: (visible only to logged in users)

• 

  bobbol · Member · Sep 5, 2013 at 4:53 pm

  • Copy link

  Enviroart
  The Misty Look theme is the message that shows at the bottom of your site. That theme has been updated to Misty Lake. If you haven’t updated to Misty Lake that would be a place to start troubleshooting your issue.
  Cheers!

• 

  rachelmcr · Member · Sep 6, 2013 at 11:08 am

  • Copy link

  Hi there,

  If you are trying to upload media using Internet Explorer, please make sure you have the latest version of the browser for your operating system: http://browsehappy.com/

  Then, please make sure you have Compatibility View turned off: http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view

  If you still have trouble with the add media button, please let me know what browser and version you are using and I’ll be happy to investigate further!

• 

  enviroart · Member · Oct 3, 2013 at 11:53 am

  • Copy link

  Thank you!
  Explorer was now also giving me trouble adding tags…
  I switched to google chrome and everything is now working good.