Problem loading of my site. Please help.

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  madmetmag · Member · Jul 28, 2014 at 2:36 pm

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  Hi,

  My website cannot be found, and search. It show “Server can found” when load my site.
  I setup my domain email before (at office 365), and changed some setting in dashboard. As Microsoft technician setup for me, I am not sure what did they input.

  Kindly please help to check the problem and let me know how to solve it. Thanks. Thanks.
  Meanwhile, I want to keep my domain email.

  Kindly please help to fix the problem. Thanks.

  Thank you very much.

  The blog I need help with is
  aogp.net

  The blog I need help with is: (visible only to logged in users)

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  francisbob · Member · Jul 28, 2014 at 2:40 pm

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  Hi, is the website linked to aogp.net is aogp.wordpress.com ?

  A WHOIS query on your domain, marks your nameservers NS1.BDM.MICROSOFTONLINE.COM and NS2.BDM.MICROSOFTONLINE.COM

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  madmetmag · Member · Jul 28, 2014 at 2:47 pm

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  Hi, Thanks for quick response.
  the website linked to aogp.net should be aogpdotnet.wordpress.com

  What is that means of
  “A WHOIS query on your domain, marks your nameservers NS1.BDM.MICROSOFTONLINE.COM and NS2.BDM.MICROSOFTONLINE.COM ”

  Sorry, i am not good at website.
  But i remember Microsoft technician typed this during the setup of email.

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  francisbob · Member · Jul 28, 2014 at 3:28 pm

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  Hi again,

  A WHOIS query gives information about a specific domain name. Normally, the nameservers (the configuration that tells your domain name to point to aogpdotnet.wordpress.com_ are supposed to be something like ns1.wordpress.com.

  My guess is that the Microsoft technician overwrote the configuration and that’s why aogp.net does not work anymore.

  I’ll tag for a moderator to have a look, maybe they’ll be able to help you.

  Please be patient and be sure to subscribe to this post to receive a message when someone will write back !

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  madmetmag · Member · Jul 28, 2014 at 3:49 pm

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  Thank you very much! Thanks!

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  jackiedana · Member · Jul 29, 2014 at 6:25 pm

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  If you would like your domain aogp.net to point to your WordPress.com site, you will need to update the name servers to point to WordPress.com.

  If you want your hosting to be at Microsoftonline.com, then you will need to deal with your email forwarding at your new hosting provider.

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  madmetmag · Member · Jul 30, 2014 at 3:27 pm

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  Thank you very much for the reply. Thanks.
  is it means that i just change back the name servere from “NS1.BDM.MICROSOFTONLINE.COM and NS2.BDM.MICROSOFTONLINE.COM” to > “ns1.wordpress.com”, then my domain site would be back to normal. right?
  Meanwhile,
  If point my domain aogp.net to WordPress.com site, will it affect the setting of domain email? Kindly advise.
  Thanks Thanks.

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  gracejiyoung · Member · Aug 1, 2014 at 7:01 pm

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  HI there,

  If you want your domain to point to your WordPress.com site, yes you will have to change the nameservers to this:

  • NS1.WORDPRESS.COM
  • NS2.WORDPRESS.COM
  • NS3.WORDPRESS.COM

  This will in fact affect your email. So, you will have to add custom records given to you by your email host. Please note that it may take a day or two for everything to propagate and in this time your email may be affected. Take a look at the link before for more information:

  http://en.support.wordpress.com/domains/add-email/

  Let me know if you have any questions with this!

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  madmetmag · Member · Aug 5, 2014 at 4:38 pm

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  Hello Grace. Thank you for your reply!!! I will try try. Thanks.

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  gracejiyoung · Member · Aug 5, 2014 at 7:26 pm

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  You’re welcome!

  Let me know how it works out!