Problem loading stats

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  prissiesissie · Member · Oct 14, 2012 at 12:16 am

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  For several weeks, I have tried to view my stats. The wheel turns and it says its loading, but it never retrieves my stats. I have let it run for a long time and it never loads my stats. What can I do?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 14, 2012 at 12:18 am

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  Exactly which browser and version of it are you using? If you aren’t sure click here to find out > http://whatsmyuseragent.com/

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  Have you done any troubleshooting?
  a. clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  b. Using the browser with all extensions or add-ons disabled

  c. updating the browser to the latest stable version http://browsehappy.com/

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  prissiesissie · Member · Oct 14, 2012 at 12:24 am

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  I had the compatibility on. I turned it off and problem fixed. Thanks!

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  timethief · Member · Oct 14, 2012 at 12:30 am

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  Yay! Best wishes for happy blogging. :)