Problem Logging in

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  dave18up369 · Member · May 17, 2018 at 4:50 am

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  i am not able to log in my WordPress account where i was able to edit my website. i tried every possible username and password that i had but still its not logging in and when i click on forget password and type in my email (email visible only to moderators and staff) its still not showing any result you can check my website – http://www.evolvesapians.com i made it using wordpress but its not logging me in wtf please help me

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  ravichahar · Member · May 17, 2018 at 5:03 am

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  Hey dave18up369,

  You use the self-hosted WordPress version(.org) and it seems to be hosted on Reseller Club.

  We’re only able to help with the websites hosted on WordPress.com.

  Please either contact your web hosting customer support or submit your query to WordPress.org forums.
  https://wordpress.org/support/forums/

  To do so, you need to create an account on WordPress.org.
  https://login.wordpress.org/register

  WordPress.com and WordPress.org and two different platforms. To know more, please read this.

  WordPress.com vs. WordPress.org

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  dave18up369 · Member · May 17, 2018 at 5:29 am

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  I had Purchased Domain from Godaddy and Hosting from Hostgator and than from Softaculous i installed WordPress and start using, does this information helps?