Problem Login (critical error)

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  nurulnasir99 · Member · Sep 26, 2022 at 1:10 am

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  I’m facing a problem with login into the website administrator. when login, an error message pop up and I can’t login to the website because the message tells about ‘critical error’. Therefore, what must I do to login normally…

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  amiteshg93 · Member · Sep 26, 2022 at 5:14 am

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  Hi there,

  What is the URL for the site you’re referring to?

  Please note that this forum is exclusively for WordPress.com websites; for open-source WordPress websites (from WordPress.org), there is a dedicated forum here: https://wordpress.org/support/forums

  Thank You! :)

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  nurulnasir99 · Member · Sep 26, 2022 at 8:21 am

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  https://husna395599268.wordpress.com/

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  nurulnasir99 · Member · Sep 26, 2022 at 8:28 am

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  sorry that not the link,

  training.visi.com.my

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  amiteshg93 · Member · Sep 26, 2022 at 3:48 pm

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  Hi there,

  I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.

  The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

  You can also look at the troubleshooting guide here:
  https://wordpress.org/support/forum/how-to-and-troubleshooting

  In addition, you might want to consider posting your question at WordPress.org’s support forum, where people are familiar with such problems and can help you in a more efficient manner: https://wordpress.org/support/forums

  Hope this helps! :)