Problem of change of plan

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  caharathkoto · Member · Aug 29, 2020 at 4:16 am

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  Hi, I’ve been using the free WordPress plan for about a year now. I wanted to change and take the premium plan but every time I want to validate my cart, I can’t do it. They sent me an email to tell me the payments won’t be done for this account. But I don’t understand why

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Aug 29, 2020 at 7:58 pm

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  Hi @caharathkoto, I can see you have a payment inquiry open with our billing team. They will respond to you directly, so I’ll go ahead and close this out. Cheers!