Problem Order: #5105381719

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  shoptheitaliandream · Member · Oct 23, 2020 at 6:27 am

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  Hi,

  I saw that the auto renewal for the order in question has started.
  I tried to cancel the order but I can’t find the way in my account and I understand that there is no payment method entered.

  Could you kindly help me?
  Thanks Emanuele

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  staff-mckluskey · Staff · Oct 23, 2020 at 9:33 am

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  Hi Emanuele,

  It sounds like you’re talking about a WooCommerce extension. You can open a ticket with WooCommerce support directly from https://woocommerce.com/my-account/create-a-ticket/.