Problem Receiving Domain Transfer Authorization Code
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I received a message saying that an email was sent with my domain transfer authorization code, and would arrive shortly. However, I still haven’t received it. Why not?
The blog I need help with is: (visible only to logged in users)
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I’ve just reset the transfer code. Please make sure to check your spam e-mail folder to see if it ended up there.
You should also have received an e-mail confirming the transfer from your new registrar shortly.
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I still haven’t received it, and I think it’s because of a different problem. My domain contact email did not stay updated when I changed it. It keeps going back to an email address that no longer exists. Is there a way to make the change stick? Or can someone at WordPress change it for me?
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We’ve just updated the e-mail address on your domain and sent the transfer code. Let me know if you have received it or not.
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Sorry for the delay. I’m checking in with our developers to see what’s going on. I’ll contact you as soon as possible.
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Our developers are still trying to fix the bug that’s causing this. I’ll keep you informed!
Thank you for your patience.
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Hi there,
This issue should have been resolved. Can you try changing the contact information on your domain one more time and let me know if the change sticks?
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I tried to change the domain registrant email again. Initially, it appeared to work. But about 20 minutes later, I took another look at the domain registrant email and the old one was still there.
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Hi Claresa,
This should be fixed. Your email address on the domain has now been updated, and it appears to be sticking. Please let me know if you have any additional trouble!
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