Problem signing on to my WordPress website
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The computer I used to manage my WordPress website http://www..samclinton.com crashed and I have been tryingon other computers to sign in to my website but the sign in names and passwords I try get rejected. On my original system, I had my password saved and I do not know now what it was. I have tried getting a new password but that doesn’t work either. Please help.
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hi,
Your website does not look like it is hosted on WordPress.com.
We’re able to help only with websites hosted on WordPress.com.To clear up any confusion, there are 2 versions of WordPress. WordPress.com is a managed environment different from using the open source WordPress installation. WordPress.com and WordPress.org are two, different entities.
You might check in with your host to see if there’s an error log you could look at for more information. Or, you could look in this forum; perhaps someone there has experienced something similar:
https://wordpress.org/support/You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
https://wordpress.org/support/register.phpYour hosting provider customer support may also be able to help you.
Hope this helps
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Hi there,
As @kosiew already said, your site is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by World4You.
You can either contact your provider and ask them to assist you reset your password or follow these instructions:
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