Problem to backup

• 

  emmac6 · Member · Dec 1, 2014 at 6:42 pm

  • Copy link
  • Add topic to favorites

  I have 2 blogs with wordpress.com
  today I backed up one, it worked in 2 seconds.
  but it does not work for this one: wordsandpeace.com

  i’m using Mozilla firefox on a PC.
  I go to Tools – export – export – all content – download export file,
  but the xml file never shows up [it came in 2 seconds for my other wordpress blog]. I’m doing the exact same thing though.
  instead I get this:

  File not found
  Firefox can’t find the file at https://wordsandpeace.wordpress.com/wp-admin/export.php?download=true&content=all&cat=0&post_author=0&post_start_date=0&post_end_date=0&post_status=0&page_author=0&page_start_date=0&page_end_date=0&page_status=0&submit=Download+Export+File

  thanks for any idea how to successfully back back this blog

  The blog I need help with is: (visible only to logged in users)

• 

  sensuouscurmudgeon · Member · Dec 1, 2014 at 7:30 pm

  • Copy link

  I’m having the same problem. Each month I make a cumulative backup of posts for the current year, starting in January and ending with the current month. For the past couple of months it hasn’t worked. Last month I was able to do it starting with February, but now that doesn’t work either.

• 

  sanomaventures1 · Member · Dec 2, 2014 at 10:14 am

  • Copy link

  Same problem here.

  I get: this page is not available.

• 

  sensuouscurmudgeon · Member · Dec 2, 2014 at 12:01 pm

  • Copy link

  I gave this thread a modlook tag. Maybe one of the staff will take a look.

• 

  emmac6 · Member · Dec 2, 2014 at 3:55 pm

  • Copy link

  thanks!

• 

  shawnajroberts · Member · Dec 3, 2014 at 3:17 am

  • Copy link

  I can send you an export file link that should do the trick. Sometimes browsers can’t handle the export process. Just confirm the URL of the WordPress.com site you need an export of.

• 

  emmac6 · Member · Dec 3, 2014 at 5:49 am

  • Copy link

  thanks Shawn, I confirm the url I have problem with is http://wordsandpeace.com.
  funny though that the same browser, firefox, worked perfectly for my other wordpress.com site
  thanks

• 

  sanomaventures1 · Member · Dec 3, 2014 at 8:16 am

  • Copy link

  I confirm I have a problem with exporting “all content” of sanomaventures.com. You will send the export file to my mail adress?

  Thankyou

• 

  sensuouscurmudgeon · Member · Dec 3, 2014 at 11:20 am

  • Copy link

  Shawn, I’ve been having the same problem recently (although backups have previously worked for several years). My blog’s URL is
  http://sensuouscurmudgeon.wordpress.com/

• 

  shawnajroberts · Member · Dec 4, 2014 at 1:34 am

  • Copy link

  I’ve emailed you all at the addresses listed here:

  https://wordpress.com/settings/account/

  This will happen when the export file gets too big, so it won’t necessarily happen to all of your sites or in all browsers. Unfortunately, there’s nothing we can do to fix this since the error happens with the browser itself. But if you need another backup in the future and you see the same error, just let us know and we can send you a link. :)

• 

  sensuouscurmudgeon · Member · Dec 4, 2014 at 1:49 am

  • Copy link

  It worked! Thank you, Shawna.

• 

  emmac6 · Member · Dec 4, 2014 at 1:57 am

  • Copy link

  Thanks Shawna, it worked. So sounds like you may hear from me every month.

• 

  shawnajroberts · Member · Dec 4, 2014 at 3:25 am

  • Copy link

  Fabulous! :)