Problem uploading photos

camillevrzl · Member · Oct 11, 2012 at 2:42 pm
Copy link

Add topic to favorites
I can’t upload photos for some reason. The Uploading button just keeps churning, but never posts the photo. I’ve tried switching browsers, removing cookies, refreshing the page. Nothing works. Any suggestions?
Blog url: http://quotidiandiary.wordpress.com/

The blog I need help with is: (visible only to logged in users)
cdiony123 · Member · Oct 11, 2012 at 2:43 pm
Copy link
you are not the only one. Me too… :-(
carolwelsh · Member · Oct 11, 2012 at 3:03 pm
Copy link
Me too…same problem.
ocacanalogy · Member · Oct 11, 2012 at 3:22 pm
Copy link
I’ve been having the same problem since yesterday. I’ve tried the same things, but nothing seems to work.
adamjaneczek · Member · Oct 11, 2012 at 3:27 pm
Copy link
Well i’m glad i’m not the only one. I was starting to get pissed because i thought it was my computers fault -_-
carolwelsh · Member · Oct 11, 2012 at 3:29 pm
Copy link
I’ve tried on two different computers…so it seems that it’s not the computer.
bryanvillarin · Staff · Oct 11, 2012 at 9:03 pm
Copy link
Hi all, can you reply with the browsers and versions you’ve tried?
bryanvillarin · Staff · Oct 11, 2012 at 9:19 pm
Copy link
You can try the Add Media button on the New Post or dashboard editor, or Media Library -> Add New in your dashboard:

http://en.support.wordpress.com/add-media/

http://en.support.wordpress.com/media/media-add-new/

Also, please include the blog URL where you’re trying to upload images.

Thanks!
camillevrzl · Member · Oct 11, 2012 at 9:36 pm
Copy link
I’ve been using Safari 6.0 with no problems until yesterday. I installed Firefox today. Not sure what version, but assume it’s the most recent.

Here is my url: http://quotidiandiary.wordpress.com
grahambw · Member · Oct 12, 2012 at 5:35 pm
Copy link
Not working for me, either. I tried using every method I could think of to post a new photo (add post, new media, etc), and I tried it in both Firefox 15.0.1 and Internet Explorer 9.0.10. Nothing worked.

grahambw.wordpress.com
beyondpaisley · Member · Oct 12, 2012 at 6:01 pm
Copy link
I can upload photos but the edit photo icon that shows up in the top corner of a photo is gone, so I can’t resize by percentage and I have no idea how else to tell it to open an image in a new window. Perhaps the problems are related? There’s at least one other person I know of with the same problem. beyondpaisley.net
bryanvillarin · Staff · Oct 12, 2012 at 6:55 pm
Copy link
@camillevrzl — Using Safari 6.0.1, I was able to upload a PNG image file in Media -> Add New right now on my test blog.

Can you try uploading another image sized under 1000 x 1000 pixels?

I installed Firefox today. Not sure what version, but assume it’s the most recent.

In OS X, you can go to the Firefox menu, then click About Firefox.
bryanvillarin · Staff · Oct 12, 2012 at 6:57 pm
Copy link
@grahambw — What happens when you drag and drop an image on the Upload New Media screen?

Can you try Firefox in Safe Mode to narrow down an add-on issue?
bryanvillarin · Staff · Oct 12, 2012 at 7:05 pm
Copy link
I can upload photos but the edit photo icon that shows up in the top corner of a photo is gone, so I can’t resize by percentage and I have no idea how else to tell it to open an image in a new window.

Hi beyondpaisley,

I’m sorry for the hassle. We’re aware of this issue when using Google Chrome (and Safari 6.0.1, which I just checked), and we’re looking into this.

I do want to let you know that the Edit Image button will appear if you use Mozilla Firefox in the meantime.
camillevrzl · Member · Oct 13, 2012 at 2:33 am
Copy link
@bryanvillarin — the problem seems to be solved. Takes a bit longer to upload, but it’s working. Thanks!
bryanvillarin · Staff · Oct 15, 2012 at 7:04 pm
Copy link
Cheers camillevrzl!

No items found.