Problem viewing blog

rdetwiler · Member · May 23, 2014 at 9:26 am
Copy link

Add topic to favorites
This is a blog I’d love to read: http://deutsch29.wordpress.com/
My problem is that the right edge of the text is hidden as though covered by the column to the right headed by Blog Stats. I can’t scroll sideways to see the covered text. The blog author says it looks fine from where she sits. Any suggestions about what I can do at my end or what she could do at hers to make the blog readable for me will be greatly appreciated.
kokkieh · Staff · May 23, 2014 at 9:38 am
Copy link
I also don’t see any display problems with this blog, so the problem is most likely your end. Are you viewing it on a computer or on a narrow display like a phone or tablet? It might be that her theme isn’t adaptable for mobile devices (some of the older themes aren’t). Also try opening the blog in a different browser than the one you’re using.
rdetwiler · Member · May 23, 2014 at 8:39 pm
Copy link
I’m looking at it on a MacBookPro OSX v. 10.8.5 and, I have the same problem whether viewing in Chrome, Firefox, or Safari. I checked on an oldish Lenovo laptop with Windows XP and the blog appeared fine there, so it clearly has something to do with my Mac, which is what I use daily and with which I’d like to read the blog. Any suggestions for where to look for settings I might change?
timethief · Member · May 23, 2014 at 8:41 pm
Copy link
I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
kokkieh · Staff · May 23, 2014 at 8:44 pm
Copy link
I’m afraid I know nothing of Macs, so I can’t help you there.
gracejiyoung · Member · May 23, 2014 at 9:54 pm
Copy link
@rdetwiler-

Hi there,

I also have a MacBook Pro and I don’t think I am seeing what you’re talking about. Here’s a screenshot of what I see:

Can you show me a screenshot of your issue and upload it to your Media > Library? I’d be happy to take a further look.

Thanks!
rdetwiler · Member · May 24, 2014 at 8:06 pm
Copy link
Grace,
I’m not sure where to put the screen shot where you can see it. Will Google Drive work? Screen shot of deutsch29 blog.

Thanks,
Richard Detwiler
timethief · Member · May 24, 2014 at 8:08 pm
Copy link
You can upload screenshoots into your Media Library and return to this thread to provide the file names for Staff.
rdetwiler · Member · May 24, 2014 at 10:19 pm
Copy link
OK, I’m a little slow, but I just figured out where to find a Media Library. Don’t know how to lead someone there, but here’s a link Screen shot of deutsch29 blog.
gracejiyoung · Member · May 26, 2014 at 5:35 pm
Copy link
Hi there,

So it looks like there’s an issue with your browser as I am unable to reproduce this issue.

Can you please try clearing out your cache and cookies using the guide below?

Solve Common Browser Issues

Also please make sure you are using the most updated version of your browser:

http://browsehappy.com

In addition, if that doesn’t work, can you please try another browser like Safari or Firefox as a test?

Thank you!
rdetwiler · Member · May 26, 2014 at 8:35 pm
Copy link
Hi again,
Many thanks for having taken the time to look at my viewing problem. I cleared the Chrome cache, but still have the same issue. I tried Safari and Firefox again, this time after clearing caches, and still the same. It’s not a pressing enough issue to ask anyone to spend any more time on. I can read posting that come by e-mail, and I can look at the blog on another machine. (It plays fine on a borrowed Windows XP PC and on a borrowed Chromebook.)
Thanks again and sorry for the bother.

Dick Detwiler
gracejiyoung · Member · May 26, 2014 at 8:39 pm
Copy link
Hi Dick,

It’s no bother at all. I will keep an eye out for similar report and see if there is an underlying issue to report to our developers.

Sorry for the inconvenience.

No items found.