Problem with a payment
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I need to talk to someone who can resolve a problem with a payment I just tried to make. NOT for a public forum. Please advise on another way I can contact billing/technical support.
The blog I need help with is: (visible only to logged in users)
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ee here for all the support options when you have wordpress.COM technical support issues see https://en.support.wordpress.com/help-support-options/
Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/ where they will receive a choice of having staff answer your question publicly or privately.
The best WordPress.COM contact form to use now for Staff assistance is:
http://wordpress.com/help/contact
Live chat will be available there if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/re: direct email support
Also note, that you can email WordPress.COM Staff at:
help@wordpress.comI will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi there,
I see you’ve submitted an email ticket as well, so I’m closing this thread. Someone will reply to you via email soon.
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Getting very frustrated by the total lack of a response. I've been waiting almost 24 hours and need to get this resolved immediately.
Please contact me.
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