Problem with affiliate widgets/html

  • Unknown's avatar
    abroadinvalencia · Member ·

    I’ve been having an issue attempting to add widgets or html code onto my blog posts.

    Basically, whenever I am editing a blog post, if I attempt to include the code from my affiliate network, the post stops saving, is unable to get published, and then causes me to lose any work I’ve done.

    For example, I’ll be editing a normal blog post and everything is fine. Then if I try to copy & paste the code for a Booking.com widget using the ‘html code’ block, everything goes haywire. And even though it shows up correctly on the ‘preview’ section, the post is unable to be saved or published.

    Any support is appreciated!

    Thank you

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I’ve taken the time to look into your website and noticed that it’s actually using the WordPress.org software and is hosted by a different provider.

    WordPress.org is the same foundational software we use here at WordPress.com, but it’s set up a little differently. Because of this, the specific help you may need can be different. To get the most appropriate help for your issue, I’d recommend posting your question in the official WordPress.org support forums, which you can find here: https://wordpress.org/support/forums/.

    That said, I would also like to mention an alternative for you. You can migrate your website to WordPress.com. We are a managed-hosting platform, which means we take care of all the maintenance and security tasks so that you can focus on creating content for your website. We also offer dedicated WordPress support through both email and live chat to ensure your questions or issues are handled promptly and efficiently.

    If this sounds like something that could interest you, we’ve built an easy-to-use tool specifically for migrating WordPress sites from other platforms to WordPress.com. You can learn more about how to use this tool here: https://wordpress.com/support/import-using-move-to-wordpress-com/

    You can also take a look at our various plans and what they offer on this page: https://wordpress.com/pricing/

    If you have any other questions or if there’s anything else you’d like to discuss, don’t hesitate to let me know.

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