Problem with comments / Critical error / Multisite

  • Unknown's avatar
    damasglauco · Member ·

    Hi!

    I run a Multisite version of WP.

    The main/root version of the blog, gdamas.com, has no problems with comments. But all other versions (Multisite) show the same problem. For instance, in gdamas.com/pt

    All sites are working regularly. I have access to everything. The only problem is with comments in my other sites (subfolders, not subdomains).

    When a person hits the button to submit a comment, a message appears saying that the site has a critical error, but it does not specify what it is. The person gets lost, in doubt, but in fact the comment has been published. But all the person will see is a page with a small box that shows that message error.

    It is important to note that the problem does not occur with me, I mean, a logged in user, an admin.

    This is so strange…

    Suspecting something related to cache plugins, I deactivated and deleted WP Rocket. It was set to not show cached versions for logged in users. It didn’t work, and now I have no clue.

    A few days ago I changed the main domain, so I had to change things in the database and in wp-config. I’ve checked everything now, but couldn’t find anything that would explain the problem.

    Any light here would be very appreciated…

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello there!

    You’ve reached the free support forums for websites hosted on WordPress.com. However, since your site is not hosted with us, our ability to assist and provide advice is limited. Nevertheless, I can guide you towards the appropriate resources to seek help.

    The good news is that because you are using the open-source version of the WordPress platform, which functions differently from what we offer on WordPress.com, you can find assistance in the community forums located here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The members of the open-source forum are more experienced with these specific issues and are in the best position to offer help.

    I hope this information helps point you in the right direction.

  • Unknown's avatar
    damasglauco · Member ·

    Thank you!

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