Problem with .co.uk domain

  • Unknown's avatar
    ljbtech · Member ·

    Hi there. I’ve just attempted to set up a WordPress website for a client, and I’ve encountered a problem. I tried to transfer their .co.uk domain, and it said I need to “map” the domain?

    I’m unsure how this works, and when I asked about this before, I was told that I just needed to call up the domain provider and ask them to change the name servers.

    What exactly are my options here for my client?

    Thanks

  • Unknown's avatar
    shubhamgmath · Member ·

    Hi ljbtech

    Can you please mention the domain name that you want to transfer to the WordPress.

    You can use your already purchased domain with WordPress in two ways.
    1. Transferring the domain register with someone else to WordPress.com.
    Here is the support document for transferring your domain to WordPress.com:
    https://en.support.wordpress.com/incoming-domain-transfer/prepare-domain-for-transfer/
    https://en.support.wordpress.com/incoming-domain-transfer/

    Please follow the steps in the above link to get your domain transferred. One important thing is Transfer of domain can be done only if your domain is 60 days old (period varies for each registrar you can check this with your domain registrar)

    If your domain is not free from the initial period in which you can make your domain transfer as per your domain registrar then we can map this domain to the WordPress site.

    2. Mapping your existing domain Here is the support document for this that will help you in mapping your domain with WordPress: https://en.support.wordpress.com/domains/map-existing-domain/

    – Firstly you need to upgrade your site to WordPress paid plans as we can’t add the Custom domain under free plan.

    To know more about the plan features and pricing please visit the link below:
    https://wordpress.com/pricing/

    Each paid plan comes with a free domain credit you can use to either register a new domain, or either transfer or map one you already own.

    Hope this helps.

  • fstat · Staff ·

    Hi there,

    .co.uk domains cannot currently be transferred to WordPress.com. Therefore you need to map that domain to the WordPress.com site.

    To map that domain here, you need to follow these step-by-step instructions:

    https://en.support.wordpress.com/domains/map-existing-domain/

    If this doesn’t work or you have more questions, just let me know and I’ll be happy to help!

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