problem with coupon

  • Unknown's avatar
    christiangraciel · Member ·

    Hello I try to create a coupon for a customer. I think I did all that I had done beofre but when I want to test the coupon,I have a message saying ‘this coupon does not exist’. How can I do to apply the coupon? thx

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • kokkieh · Staff ·

    Hi there,

    Can you share the URL of the site you’re working on? The account you used to post here doesn’t appear to own any sites hosted with us on WordPress.com.

    If you’re using the open source version of WordPress at another hosting provider, please contact support for the specific ecommerce or coupons plugin you’re using directly for help.

    General support for that version of WordPress is provided by the WordPress.org community in their forums at https://wordpress.org/support/forums/

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