Problem with Crio Plugin and Theme, not loading

  • Unknown's avatar
    aryanraokarnad · Member ·

    My site is not loading due to some technical issue. Crio Theme says the following: This theme failed to load properly and was paused within the admin backend.
    Crio Plugin has the following: This plugin failed to load properly and is paused during recovery mode.

    An error of type E_ERROR was caused in line 51 of the file /home/dh_2qv6hy/southerngarments.com/wp-content/plugins/crio-premium/includes/page-headers/templates/editor/class-crio-premium-page-headers-templates-editor.php. Error message: Uncaught Error: Call to a member function get_configs() on null in /home/dh_2qv6hy/southerngarments.com/wp-content/plugins/crio-premium/includes/page-headers/templates/editor/class-crio-premium-page-headers-templates-editor.php:51 Stack trace: #0 /home/dh_2qv6hy/southerngarments.com/wp-includes/class-wp-hook.php(307): Crio_Premium_Page_Headers_Templates_Editor->load_scripts(‘plugins.php’) #1 /home/dh_2qv6hy/southerngarments.com/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #2 /home/dh_2qv6hy/southerngarments.com/wp-includes/plugin.php(474): WP_Hook->do_action(Array) #3 /home/dh_2qv6hy/southerngarments.com/wp-admin/admin-header.php(118): do_action(‘admin_enqueue_s…’, ‘plugins.php’) #4 /home/dh_2qv6hy/southerngarments.com/wp-admin/plugins.php(605): require_once(‘/home/dh_2qv6hy…’) #5 {main} thrown.

    Can someone sort it out and help me with it.

    I don’t have a site linked to this WordPress.com account

  • Unknown's avatar
    stevenlinx · Member ·

    Hi there,

    It appears that you’re using a self-hosted installation of the open source WordPress software at another hosting company (DreamHost). Please keep in mind, these forums here at WordPress.COM are for WordPress websites hosted and managed at WordPress.COM

    In other words, when you visit the Dashboard at WordPress.COM, the site in question is not listed; hence, the support does not belong here:
    https://dashboard.wordpress.com

    To get help with your issues, you need to post your question at the WordPress.ORG support forum or to your hosting provider.
    https://wordpress.org/support/forums/

    You can learn more about the differences between .COM vs .ORG here:
    https://wordpress.com/com-vs-org/

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