Problem with dashboard

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  zelenega · Member · Oct 16, 2013 at 10:49 am

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  This is my problem http://wordpress.org/support/topic/problem-with-dashboard-1?replies=3#post-4766668

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 17, 2013 at 9:14 pm

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  I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  Please provide your details as follows:
  1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  3. If you are running one of the browsers and versions listed at http://browsehappy.com/

  (a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:

  http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm

  http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm

  (b) Make sure that you have both third-party cookies enabled and JavaScript enabled

  Preview Problems and Third-Party Cookies

  http://www.google.com/adsense/support/bin/answer.py?answer=12654

  (c) Disable all browser extensions or add-ons temporarily.

  (d) Try enabling HTTPS: http://en.support.wordpress.com/https/

  Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions

  4. Try using another browser.

  5. If you are not successful let us know:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
  (c) And what any error reports you receive state.

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  jackiedana · Member · Oct 17, 2013 at 10:19 pm

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  It looks like you could have a connection issue, but please first try timethief’s suggestions. If none of them work, please let me know and we can look into that further.

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  zelenega · Member · Oct 19, 2013 at 4:50 am

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  I use always Opera, but last time I had to use Mozzila and the problem is solved using Mozzila. I never use IE or Chrome.

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  jackiedana · Member · Oct 21, 2013 at 4:03 pm

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  You might try updating your Opera browser and see if that helps.