Problem with editing posts

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  anita556 · Member · Feb 13, 2015 at 1:39 pm

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  Hi,

  I can’t access my editing tool on my posts. It doesn’t load. Have been trying for quite som time now. Can you please help me?

  Best regards
  Anita

  The blog I need help with is: (visible only to logged in users)

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  anita556 · Member · Feb 13, 2015 at 2:41 pm

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  It seems to be related to Safari only. When I switched to Firefox it works well again!

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  thatrobyn · Member · Feb 13, 2015 at 6:59 pm

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  Hey Anita!

  Thank you so much for letting us know.

  If you’re satisfied with using Firefox, then terrific!

  If you want to troubleshoot the Safari issue, I’d suggest the following:

  Make sure you don’t have any extensions running in the Safari browser that are interfering with your editor. You can do this by selecting Preferences from your Safari menu. Click the Extensions link. Temporarily disable your extensions by de-selecting them.

  Then, take another look at your editor and see how it works.

  If it fixes the issue, great. If not, now try to disable your plugins:
  http://support.apple.com/en-us/HT202819

  Again, take a look.

  Finally, if this doesn’t do the trick, look up your OS and Safari version, and I can look further into this. To find your versions, simply click here:

  https://www.whatismybrowser.com/

  Looking forward to hearing from you. Thanks very much.

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  anita556 · Member · Feb 16, 2015 at 12:52 pm

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  Hi Robyn!

  Thanks for your answer!
  It must have been a temporary hiccup in Safari. Although the problem lasted for a couple of hours it resolved itself without my aid. But I’m going to save your tips if this ever happens again.

  All the best!
  Anita

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  thatrobyn · Member · Feb 16, 2015 at 9:18 pm

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  Anita,

  Thank you so much for touching base with me. Please do drop us a line if we can help with anything else!

  Hoping you have smooth Safari sailing!

  Best to you.