Problem with email login

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  rachelawesling · Member · Oct 25, 2017 at 9:36 pm

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  I recently setup my wordpress site. I am having trouble with my email not being recognized. I can login as far as to see the stats of my webpage, but i cannot login to the admin part of my webpage. There is an error stating that my email is not in the system. I reset the password when I changed my username, but neither of those are working now.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 25, 2017 at 9:38 pm

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  rachelwesling.com/ is hosted by Bluehost and not by WordPress.COM.

  This is WordPress.COM support and that site is not on our servers. Our WordPress.COM support docs do not apply to it. You are posting to the wrong support forum. For hosting issues contact your web host. For software support read on.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  We do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

  The wordpress.ORG support forum is at http://wordpress.org/support.
  The wordpress.ORG login link is here https://login.wordpress.org/
  If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
  See also https://apps.wordpress.org/support/ for app support.