problem with email subscriptions

  • Unknown's avatar

    Hello,
    I tried to let the same message in french, but apparently it’s no longer possible to have help in french !?
    So, here is my problem : some of my readers have trouble to subscribe to my blog (LeJardindePantoufle2), and some already had trouble in the past with my first blog (same name but without the 2 at the end, the blog that I’m linked to in here).
    I tried to make a test myself with one of my email adresse to make a tutorial for my readers, but unfortunetly, even if the blog told me that I will receive an email (after putting my mail in the “subscription by mail” bar), there is nothing in my mail box, even in spams.
    So I have no idea what is the problem.
    I saw an other topic about problems with orange adresses, but I precise that my “test mail adresse” is a hotmail one, and I receive nothing about subscription, and my administrator adresse is another hotmail adresse an it works perfectly.
    So what can I do to make it work for my readers ???
    Please help me !

    The blog I need help with is: (visible only to logged in users)

  • Hello there,

    Happy to help you with this.

    I tried to make a test myself with one of my email adresse to make a tutorial for my readers, but unfortunetly, even if the blog told me that I will receive an email (after putting my mail in the “subscription by mail” bar), there is nothing in my mail box, even in spa

    It has been known for there to a be a lag with these emails, but this usually clears. Can you tell me the email address used please, so we can see what might be happening please.

    I tried to let the same message in french, but apparently it’s no longer possible to have help in french !?

    The French forums can be found here for reference: https://wordpress.com/fr/forums/

  • Unknown's avatar

    I already know the french forum, like I said, I posted the same message in french first (in the french forum), but, there is no more staff to answer that kind of problem, only the benevols.

    Where can I send you the email adresse ? (I only know the one I used to make the test, but I don’t know those of my readers who had the problem).

    Thanks for your help.

  • Hello there,

    I’ve reached via email to further assist with this issue.

    Please be sure to check any spam inboxes that may be in place.

    Many thanks.

  • Unknown's avatar

    I have checked the spam box too, and there is nothing. I tried twice to subscribe with the same result.

    I send you the email adresse right away.

    Thanks !

  • Hello there,

    Many thanks in advance!

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