problem with instagram widget

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  ilariapersona · Member · Mar 23, 2018 at 12:12 pm

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  Hello, I have a problem with my instagram widget.
  It is completely disappear from my page and it gives me the error “Instagram has returned invalid data”. I don’t understand what’s the problem.
  The theme I have installed is Ippo and the webpage is officinelamour.it.
  Thank you

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  joshron · Member · Mar 23, 2018 at 12:33 pm

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  Hi ilariapersona,

  Your site, officinelamour.it, is a WordPress.org site hosted on SoftLayer. This is a forum for WordPress.com hosted site.

  WordPress.com vs. WordPress.org

  You may contact SoftLayer for support or on WordPress.org forum through the link below:
  https://wordpress.org/support/

  From what I read, you have to update your widget to 2.0.3. Here is a link to the thread.
  https://wordpress.org/support/topic/instagram-has-returned-invalid-data-3/

  Hope this helps. Thanks!

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  thesacredpath · Member · Mar 23, 2018 at 7:39 pm

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  Hi @ilariapersona, Check the link you have in your Instagram widget configuration and make sure it is valid. If it is, I would suggest deleting the widget from the widget area and then add it again and configure.